Yodayo provides highly responsive support, with an average response time of less than 15 minutes for urgent inquiries. An average increase of up to 25% in customer satisfaction was recorded with a Zendesk report showing that in a business that focuses on fast response to customers, as part of overall Sales Rep from the networking tends to be acceptable. And with constant customer support, you don’t have to worry about improper service as yodayo has around the clock support, where you will even be able to get help at any time that suits you, wherever you are in the world. According to a study by Gartner, 24/7 AI-powered customer support platforms have an 18% higher user retention rate than platforms that are not available 24/7.
Among yodayo’s many aspects that stand out is its AI tools integration within its support on the platform, which allows it to bring answers and automated solutions to frequently asked questions in no time. AI-driven customer support solutions can answer 80% of user queries without human input, according to Forbes. Which minimizes the time users have to wait for responses, and less important inquiries get gathered for processing quickly. Yodayo’s recent update to its FAQ system, for example, enhanced the effectiveness of query resolution for fundamental questions by 35%, thus relieving the burden on human customer service agents.
Yodayo also involves various support choices, including live chat, email, and a dedicated help center, which can assist their fast answer time. According to Customer Support Summit research published in 2023, 20% improvement in customer response efficiency can be achieved with multi-channel support systems for the business. Yodayo provides multiple methods to contact the support team.
In addition, with each new release of the platform, new helpful content is also made available that provides solutions to issues most commonly reported by end users. Without waiting for the direct support, this proactive approach of yodayo helps to prevent problems and serve customers on time. In fact, TechCrunch has polled and found that companies that keep their knowledge base updated experience a 40% reduction in overall support tickets.
Yodayo’s support users have also commended the platform for its clear communication and friendly service. For instance, a small business owner using yodayo for their marketing automation mentioned that the vendor provided customized assistance to connect the platform with the enterprise’s systems, and the support team responded within 24 hours with a complete query solution that procured the operational efficacy of the business.
To sum up, yodayo’s support is known for being fast, multi-channel, and AI-powered. The support system of yodayo designed to serve users efficiently by providing an average response time of less than 15 minutes and with a commitment to continuous improvement. Get more information at yodayo.
